Harper Quantity Surveying ("we", "us", "our") respects your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Harper Quantity Surveying provides quantity surveying reports for builders across the UK. For the purposes of this policy, Harper Quantity Surveying is the data controller of any personal data you provide.
You can contact us at estimates@harperqs.com.
What we collect
When you contact us to request a quote or a report, we collect:
- Your name
- Your email address and, if you provide it, your phone number
- The drawings, plans and supporting information you send us
- Any messages or correspondence you send us
We do not knowingly collect any special category personal data.
How we use it
We use your personal data to:
- Respond to your enquiry and prepare your quote
- Produce the quantity surveying report you have asked us for
- Communicate with you about the report
- Issue an invoice if you choose to pay
- Keep records as required by our legal, accounting and tax obligations
We do not use your data for marketing without your consent.
Legal basis
We rely on the following lawful bases under UK GDPR:
- Contract — to prepare and deliver the report you have requested
- Legitimate interests — to respond to enquiries and keep business records
- Legal obligation — for tax, accounting and other statutory records
Who we share it with
We do not sell your data. We may share it with:
- Our quantity surveyors and any contractors we engage to help prepare your report
- Our accountants, professional advisers and HMRC, where required
- Reputable email and IT service providers we use to run our business
- Our technology provider, to improve their AI model, in order to increase accuracy for you and other customers
All third parties are required to handle your data in line with applicable data protection law.
How long we keep it
We keep your data only as long as needed to provide our service and meet our legal obligations.
Security
We store your data on reputable, password-protected services and restrict access to those who need it. No system is perfectly secure, but we take reasonable steps to protect the information you give us.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Ask us to correct or update inaccurate data
- Ask us to delete data we no longer need to keep
- Object to or restrict certain processing of your data
- Lodge a complaint with the Information Commissioner's Office
To exercise any of these rights, email us at estimates@harperqs.com.
Cookies
Our website may use cookies for the following purposes:
- Essential cookies that make the site work
- Measurement cookies that help us understand how visitors use the site so we can improve it
- Marketing cookies that help us reach people who might be interested in our service
Non-essential cookies will only be set with your consent.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the latest version.